Methods of Payments accepted by Sine Qua Non

We accept payment through Paypal and any credit cards such as American Express, Visa & MasterCard. Sine Qua Non has now also introduced Stripe.

Returns and Exchange Requirements

• You must first notify Sine Qua Non within 7 days of accepting delivery of the Product and arrange return of the Product within 7 days after such notification
• Notify Sine Qua Non at Email Sine Qua Non or Call 03 9663 0906
• Produce a copy of your invoice – proof of purchase.

Refund Process

• Product must be returned in its original condition – unworn, unmarked and within the original packaging
• Shipping and handling costs are not refundable
• We do not offer refunds or exchanges on sale items.

PLEASE NOTE:

1. Sine Qua Non will not be held responsible if there is a delay in delivery.
2. Customers will be responsible for the return shipping and handling charge.
3. For faulty or damaged goods, please include a copy of your postage receipt. If the product is deemed faulty after review, we will then credit the cost of postage back to you.
4. You need to send the original or a copy of receipt with your order
5. In the event that your product is lost in transit, Sine Qua Non will not be held liable and therefore recommends that you send all returns via registered post.
6. We ask that you allow 7 business days from the day you return your package for your account to be credited.

STILL HAVE QUESTIONS?

We welcome any feedback or inquiries that you may have. Please feel free to get in touch via info@sinequanon.com.au if you choose so.

We would love to hear from you! 

For assistance with anything from online orders and returns/exchanges or just a friendly hello, please contact us by email.

Contact:

E: info@sinequanon.com.au